Desktop Support/Help Desk Customer Service & Call Center - Buford, GA at Geebo

Desktop Support/Help Desk

Rootstaff Rootstaff Buford, GA Buford, GA Full-time Contract Full-time Contract $25 an hour $25 an hour 2 hours ago 2 hours ago 2 hours ago Job title- TSG Support Technician With Driving Pay Rate- $25.
00/hr.
W2 (With reimbursement of mileage) Hours- 07.
00 am - 03.
30 pm Duration- 12 Months Location- Buford GA 30518 Job Description Provides support activities in an assigned area.
Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
Assist users to resolve computer related problems such as inoperative hardware or software.
Travel is required using one's personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight and SCS locations to supporting technology infrastructure.
Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
Associates Degree in Computer Science required Bachelors preferred and A
certification required.
Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
Strong communication (both verbal and written), problem solving, and decision making skills.
Ability to work with minimal supervision.
Highly organized and detail oriented; ability to prioritize daily tasks Job Types:
Full-time, Contract Pay:
$25.
00 per hour Schedule:
8 hour shift Monday to Friday Education:
Associate (Required)
Experience:
Help desk:
3 years (Required) Windows:
3 years (Required) IT support:
3 years (Required) License/Certification:
CompTIA A
(Required) Work Location:
In person Speak with the employer +91 7812363372 Provides support activities in an assigned area.
Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
Assist users to resolve computer related problems such as inoperative hardware or software.
Travel is required using one's personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight and SCS locations to supporting technology infrastructure.
Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
Associates Degree in Computer Science required Bachelors preferred and A
certification required.
Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
Strong communication (both verbal and written), problem solving, and decision making skills.
Ability to work with minimal supervision.
Highly organized and detail oriented; ability to prioritize daily tasks.
Estimated Salary: $20 to $28 per hour based on qualifications.

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